Internet Password Changes

HCL Domino Domino Forum
1

Trying to configure a new mail server that needs to allow internet access with pop3.

Even after adding a very simple password to ensure typed correctly I still can not get authenticated from a pop3.

I can see that when I add in the internet password to the person document it saves it, and before you exit the person document you can see the encrypted password. Once I exit and then come back to person document and go into edit mode the encryption for the password is different.

Hope this makes sense.

2

Subject: Got It

The problem was not in the password but the username. I was attempting to use the short name and even though I had a short name on the person document in the later versions you have to tell the server it is allowed to use the short name.

The password looked different because the hash algorithm is more complex after the person document is saved.

Thanks for all the help

Aaron

3

Subject: Reply on Authentication for POP

Thanks for the reply, POP3 is set to username and password authentication

I put a little better explanation with some screen shots on a different reply.

Thanks,

4

Subject: Console Message?

You state that your POP3 tool ‘shows the server responding and not liking the password’ - do you see a corresponding password failure message on the console?

What are you using for the pop3 userid? I would suggest the user’s internet address field.

Did you try using telnet to the server? If not, try that. Assuming you’re using port 110 for telnet, open a DOS window, and type:

telnet 110 - and hit Enter

Once you receive a reply from the server, type:

user <users’s internet address> - then hit Enter.

You should receive an ‘OK, , your papers please’ - then type:

pass - and hit enter. Note, type the password that you typed into the person document, not the hashed string that gets saved.

After a minute or two (or less) you should receive a prompt informing you how many messages the user has waiting. If you make it this far, I’d say that POP3 is working. If you don’t make it this far, where did things go wrong?

Few other things to check. Is the user’s email address unique in the address book?

Do you have http running? Are you using webmail/iNotes? If so, you should be able to sign onto webmail with those same credentials. Webmail, pop3, Traveler, IMAP, SMTP, etc, all use the same internet password.

5

Subject: Response to Internet Password Normal

Thanks for the reply. Internet sites documents is disabled. I have tested to see if POP3 was getting through from firewall with a POP3 tool. It shows the server responding and not liking the password.

I know this is weird but when I type in a password for internet password on the person document the server changes it. My bases for this comment is when I go back to the person document to edit the password the encrypted password that domino shows is different than what it showed I saved.

Here are a couple of screenshots.

first one is after opening person document going into edit mode entering internet password
Second one is after saving and then going into edit mode again

6

Subject: Internet password ‘normal’

What you’re seeing in the internet address field is normal.

Are you configured to use internet sites documents? If so, do you have an internet sites document for this server for pop3? Or, do you possibly have a firewall in place that might block pop3?

If you mis-type the password, do you see any indication on the console that the password was incorrect? If not, my first assumption is that you’re not getting to the pop3 server.

As i recall you can use telnet to test to at least ensure the pop3 server is available - open a dos window, type ‘telnet 110’ and hit enter. If you don’t get a reply from the server it would appear something isn’t configured properly.

7

Subject: Check your authentication options for POP

Server doc → Ports tab → Internet Ports → Mail.