“iNotes Warning, Sorry, we were unable to process your request at this time. If you are unable to continue working in your mail file, please dismiss this warning and then select View, Refresh from your browser’s menu.”
I have read all posts in the forum.
Only started to get the message about 3 weeks ago. No changes made to server or client configurations / software.
No Rules or Contacts in mail file
iNotes60 Template
I can access another client’s Domain with the same browser, so it can’t be IE 6.
Subject: Possible Solution !! - Re: iNotes Warning - Unable to process request…
We have over a 100 users and the problem it only happens to some of them.
We have been evaluating this issue for quite a long time now, have tested several IE versions, have cleared cache and Temporary Internet Files and nothing, but then we proceeded as follows and started to see good results:
Use only IE 5.5 or higher.
On the problematic users PC´s, clear the cache and stored objects(On your IE go to: Tools\Internet Options\Configurations\Objects delete the “inotes” objects).
Restart the Browser
Again, on the browser go to: Tools\Internet Options\Security\Trusted Sites\ and there press the button “Sites”: Here you should add the URL or IP address used to access the INotes Mail. Also, and very important, the level should be the lowest.
This last security setting will let all DHTML components work smoothly.
Pertaining to your step below… I do not see a Configurations in the Internet Options:
On the problematic users PC´s, clear the cache and stored objects(On your IE go to: Tools\Internet Options\Configurations\Objects delete the “inotes” objects).
Subject: iNotes Warning - Unable to process request…
Hi there,
I had the same problem a while back, but fixed it by clearing/deleting the downloaded java applets from my machine and starting again. That is, in Internet Explorer → Tools → Internet Option → Delete Files. Once this is done, try accessing the iNotes template again and see if it fixes your problem. It may be that the local applets got corrupted somehow.
Subject: RE: iNotes Warning - Unable to process request…
Hi,
I have the same problem. The message “Sorry, we were unable to process your request at this time…” occurs for some users, for others it does not.
We uses iNotes6.ntf.
Now here it comes. When I replace the template with iNotes6.0, the problems disappear. So obviously, the problem does not depend on access settings. It is also machine independet, so I do not think it depens on your Internet Explorer veresion.
Subject: RE: iNotes Warning - Unable to process request…
I have this problem also. In fact I have several problems.I am employed by a company that uses iNotes. I don’t know what all is relevant but I will give you this information.
I am using:
IE 6.02900.2180.xpsp_sp2
Domino Web Access release 6.5.4 Build 429
#1. Web pages (MSN) in IE are not recognizing the version of IE that I am running. Exspensable.com does not recognize the IE version either. Exspensable.com continues to tell me I am using an older version. MSN tells me I am not using IE at all and asks me if I want to download it. Out of curiosity I clicked on it and it took me to IE version 7. I was told by my company not to download IE7.
#2. When I am in my iNotes I cannot see my folders.
#3. When in my iNotes and I click on “Preferences” to change them I get the message “Unable to process your request…”.
Our TSD doesn’t know how to solve this problem. I have read all I can find and have tried most everything everyone has mentioned but I still have these problems and it is very frustrating.
What frustrates me the most is that Microsoft sends a person in circles trying to find help with THERE product.
Subject: iNotes Warning - Unable to process request…
I’m seeing the same problem on 6.0.3 when creating a new meeting. I have the same browser version that the end user does, but I can create the meeting in her mail file without a problem.