iNotes authentification works, same user with pop3 not work

HCL Domino Domino Forum
1

Hello!

On the same server, with the same user/password, I’m able to open an iNotes web access session but cannot open a POP3 session

what’s wrong

Thanks!

2

Subject: the log of my pop3 session

10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Run: No Outstanding IO

10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Init state

10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Greeting state 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Send(1): Queue send buffer, Status = 0000h

10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] Authenticate User state 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] Exit QRecvCommand = TRUE 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] Exit GetCommand Results = FALSE 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] Authenticate User state 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] GetCommandLine Exit 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] Exit GetCommand Results = TRUE 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] Authenticate User Command Received 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] USER command 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] Send(1): Queue send buffer, Status = 0000h

10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Authenticate Pass state 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Exit QRecvCommand = TRUE 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Exit GetCommand Results = FALSE 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Authenticate Pass state 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] GetCommandLine Exit 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Exit GetCommand Results = TRUE 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Authenticate Pass Command Received 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] PASS command 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000022] Send(1): Queue send buffer, Status = 0000h

10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] Terminal state 10/08/2009 11:16:53 POP3 Server: [896613:10951:00008-00000023] Exit StateTerminal

3

Subject: password

Did you change the password recently?

Run this command ‘show nlcache reset’

See if that helps.

4

Subject: session from a telnet on port 110

This is a telnet session to my server

+OK Lotus Notes POP3 server version Release 8.0.2FP2 ready on Domfppq2/DMZFPPQ.

USER cabelanger

+OK cabelanger, your papers please.

PASS xxxxxxxxxx

-ERR Error. The system was unable to log cabelanger in.

5

Subject: email

Try with the email address, or a different username.

I suspect it could be something related to the login security (Fewer variations with more security)

Also, do you have Directory Assistance?

6

Subject: e-mail address seem’s to works

Using the e-mail address as the username solve the problem and yes I use a directory assistance.

I’m not sure why it’s working, but it is.

Thanks to you!

7

Subject: DA

You re welcome!

I asusme it’s something about the DA and it’s finding duplicates.

If that’s enough for you, use it that way. Othersise, I would start by disabling DA and trying again. But it could be something around that.