Info - Mime to Rich Text (CD) conversion

I had searched this forum and didn’t find the answer I was looking for but I eventually did find the answer and I wanted to put the info here for anyone else searching.

My problem was that all incoming Internet email was being converted from MIME to CD and I didn’t know why the system was forcing it to convert.

I found out in this article:

http://searchdomino.techtarget.com/tip/0,289483,sid4_gci838830,00.html

Quickly there are five reasons:

  1. The Mail Preference in the Person Document

  2. the ODS of the Mail.Box was pre-R5

  3. The ODS of the person’s mail database was pre-R5

  4. There was a third-party software that was forcing it to convert (like an anti-virus software)

  5. There was pre-delivery LotusScript agent on the mail databases that did not explicitly retain the MIME format.

Case 5 was my situation and didn’t realize it. Check out the URL above for more info and I hope this shortens somebody elses’ search.

HTH,

Courtney