Incorrect Internet Address

hcl-bot · November 20, 2003, 4:13am

Hi,

I have over 500 users on our system but only one of them has this problem. Our external email address format is name@company.com but one particular user has a problem as their internet address is being sent out as username/OU/OU/O@company.com and when people reply to them, it fails. I have checked the person doc and it looks to be correct. Can anyone advise as to why this is happening please???

Thanks

FS

hcl-bot · November 20, 2003, 6:45am

Subject: Incorrect Internet Address

Have you checked their location document (File>Mobile>Edit current location) to see what address is shown there?

John

hcl-bot · November 20, 2003, 9:28am

Subject: RE: Incorrect Internet Address

Thanks for replying. The problem seemed to be that the mailfile owner was incorrectly specified. Don’t know why this would cause a problem but after I changed it, the correct internet address is applied?!?!?!