Inconsistent server rules

HCL Domino Domino Forum
1

I am needing someone smarter than I (should not be hard!). I have 8 mail rules defined on the server and 7 of them work fine. The remaining rule was working and now it is very inconsistent. I use this rule to define a series of related words. Here goes:When:

body contains credit

AND body contains card

AND body contains debt

OR body contains finance

AND body contains mortgage

AND body contains rate

Change routing state - mark as held.

I had many more words defined until everything started getting by this rule. I’ve deleted and started building it slowly again, but it has trouble with just what is defined above. The credit card debt filters fine when I remove the finance mortgage rate. But when I add the finance mortgage rate, the credit card debt is no longer filtered out. It’s like the last thing added breaks everything previous. I’ve had such a rule defined for sometime and have only the last few days had a problem. Anyone have any ideas, I’m really tired of troubleshooting rules all the time.

Thanks

2

Subject: It is not inconsistant. The OR changes everything.

You will need 2 rules.Rule 8

body contains credit

AND body contains card

AND body contains debt

Rule9

body contains finance

AND body contains mortgage

AND body contains rate

You could write it as 1 if Parens were allowed i.e.

(body contains credit

AND body contains card

AND body contains debt)

OR (body contains finance

AND body contains mortgage

AND body contains rate)

3

Subject: Inconsistent server rules

I’ve heard rumor that the a database can only have 50 mail rules (ever created and any after that get ignored).

When I have troube with mail rules I create a new database, add the rules in manually and then upload the database to the server. This has always worked.

Also I would add parentheses to your compound conditions.

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Subject: RE: Inconsistent server rules

Thanks for the responses.Hmmm, I guess I have been smoking something all this time when i thought it was previously working. I hate the idea of adding a rule for each condition as it gets too hard to manage. I typically group my rules - 1 rule for filtering specific words from the subject; 1 rule for filtering particular phrases from the subject; 1 rule for filtering specific phrases from the body; etc.

I guess I’m not following you Chuck about adding parentheses to my compund conditions. How am I supposed to accomplish that?

5

Subject: RE: Inconsistent server rules

The last part of Bill’s post (above mine) is a good example.