I have a database that I have inherited and a form that has stopped working just prior to my inheritance so I have no history on it.
The issue is users can open their docs with ctrl + e into edit mode. But if they open the doc in the default read mode and hit the edit button @Command( [EditDocument]; “1” ) it will not go into edit mode. Also, if I change the form to open in edit mode, they receive a not authorized to access msg. They are correctly in the authors field with their canonical names. How can they have edit access with ctrl + e but not any other method?
Yes, I checked there. There is code to make a backend copy to track changes. I disabled it just to test but still nothing. QueryOpen and PostOpen both check to see if the document is in edit mode to set some fields, but nothing else. Any other ideas?
can you post the contents of the Authors field for one of the troubled docs. Open the doc properties box and copy/paste the contents exactly as it appears, thx.
@UserAccess produces 3; 1; 0; 0; 0; 0; 0; 1; 1 both when the doc is in edit mode via ctrl+e or in read mode refusing to go to edit mode. I don’t see how the issue can be user access. Something seems to be preventing the doc from going into edit mode
After consulting with our admins we discovered the wrong home server. After correcting that, all users can now get their docs into edit mode no matter how they enter the doc. I don’t understand how that caused this issue, I would have thought it would have created an all or nothing issue, but that was the culprit.