Incoming mail look & feel

I have a customer who wants incoming mail to look a specific way and not show the graphic the sender chose and show the user’s e-mail address. I tried to explain internal LN mail doesn’t go through STMP so doesn’t have an “@company.com” ending, but he says there is one in the NAB for that user, so why can’t it show.

Can incoming mail be formatted a specific way?

Thank you.

Subject: Incoming mail look & feel

Hi Janette,

Its bit auckward details from ur user.

Notes hierarchical will be

Username/OU/O/Country Code

Firstname Lastname

You can add the fully qualified address in the person document of each user in the field User Name.

There could be an impact.

So try to explain the user.

With Regards

Sethuraman Navakody

Subject: Incoming mail look & feel

You could redesign the mail template to do what is asked for but it seems like wasted effort. Where’s the business benefit?