Does anyone know why after upgrading from either R7 or R8 to R8.5, I have some users who’s inbox shows each email as a replication/save conflict? You can open and read the emails, it’s just displayed that way. Usually replacing the email template with mail7 or mail8 and then going back to mail85 has worked, but a few times lately that hasn’t even worked. I had to actually reboot the server. Any suggestions?
Subject: Standard or Basic
Does this occur just in the Standard (Java) client or also in the Basic?
Subject: We only use Standard…
We don’t have any basic clients, so I don’t know if it happens there or not.
Subject: technote - False replication conflicts appear in view after upgrading design of database
Subject: Thank you…
I’ll try the cache.ndk recommendation next time it happens.
Subject: Does the problem go away after restarting the mail client?
Please close mail client in all machines that is running Notes.
If not, try to rebuild the index - Shift-F9.
If it doesn’t work, let us know.
Subject: Nope…
No, restarting it doesn’t work…nor does pushing f9. In fact, from the server console I’ve run updall, fixup and compact on certain mail files to no success.
Subject: We did try to fix few cases in 8.5 where this used to happen
During the 8.5 development, we fixed 3 cases where we could easily get into this situation. Those were the ones we could reproduce and test. I guess this is another case that needs to be addressed. We will investigate the cause and will try to fix this soon.The main reason this happens is because the view format has changed, but somehow the new view format is not retrieved when the view is opening (ends up using the cached version), and if the cached view format has fewer columns than what the view gets the data for (since the view index will be with the new view format which most often has additional columns for some new functionality added for that release). When this happens, we end up treating the row as a conflict row.
Subject: Solution for replication or save conflict in the inbox
X out all open tabs except the HOME/workspace tab.
Delete the user’s mail icon.
Close and reopen NOTES.
Click on the mail icon in the toolbar on the very left.
Subject: Happened to me too but…
SteveI had that problem on one of our directors (had to be really). Seemed a PA accessed his mail file whilst I did the convert to 8.5 template. The only way I found was to replicate the db locally, delete the server version and then rep back.
Hope that helps
Ian