INBOX problem

I have 2 users here with an email that sticks in the Inbox. You cannot move it to a folder. Any Ideas???

Anybody else have a problem that you cannot select Notes client in the catagory drop down, you can select it but when you hit post it errors?

Subject: INBOX problem

Usually, messages which hang around in the Inbox (or other view) and can’t be moved/deleted are the result of a corrupt view index. From the client try a Shift + F9 while in the problem view. Or from the server you can issue an updall -R against the mail file, the -R will rebuild all built views which can take time and system resources, so may need to be scheduled.

Subject: INBOX problem

Usually, messages which hang around in the Inbox (or other view) and can’t be moved/deleted are the result of a corrupt view index. From the client try a Shift + F9 while in the problem view. Or from the server you can issue an updall -R against the mail file, the -R will rebuild all built views which can take time and system resources, so may need to be scheduled.