Illegal Delete

HCL Domino Domino Forum
1

In the Notes 8.0.1, if I have a message open, full screen, and it is also open in the preview pane, when i try to delete it I get a message “Illegal Delete” I have to close the message and then delete it from the Inbox view. This can be a pain if I am going through my e-mails and want to delete one after I have read it.

2

Subject: Working fine for me

I am also using client version 8.0.1 and had tried the same with different scenarios and combination (like the mail was open in preview, in preview and full screen, full screen) and found it to be working fine.

If you can please explain as to how to reproduce it, so that I can try it.

3

Subject: Steps to re-create

Here are some screen shots of the steps taken to recreate.

  1. I have the preview pane open at the bottom. The message is selected and showing the in the preview.

  2. Double click on the message to open it in it’s own tab.

  3. With the message open, hit the delete key and you get the “Illegal DELETE” error.

I did just notice that if I hit F9 to refresh I am prompted with a message asking if I want to delete the items in my trash, even though I don’t have anything in my trash. Also, not that the message tab appends (DELETED) to the tab title. Also, Soft Deletes are turned on.

4

Subject: Solution?

Hi

did you find a solution for this? I discovered the same issue.

Many thanks

Martin

5

Subject: Same problem as well in Notes 8.5.1

We are getting the same issue under Notes 8.5.1 as well. We have customised the mail template, but nothing we have done should be causing this (after all, the code behind the button is simply @Command[EditClear]). The issue is intermittent, and I’ve been able to reproduce it with the preview pane closed as well.

6

Subject: Reason of this problem

In testing, the problem seems to be that while you have the preview pane open and you click on a memo to open in full view, technically, the preview pane still has the handle to the document, so you could not delete. Also, this has to do with turning on soft-deletions in the database properties. If you turn off that off, you will see a “X” instead of a garbage bin. Because soft-deletions work different than hard-deletions, the deletion process must be different.

So, as far as I can tell, you either turn off preview panel (slide out) or turn soft-deletions off.

I will dig more and report. Perhaps there is a way around it!