Idea for a new client?

We have 2 sepearte groups for creating/deleting accounts and password recovery (help desk) activities.

What I would love to see is a very simplistic Notes admin client that could just perform ID recovery/Password recovery type activities. At the moment I have to give the full admin client to the help desk staff just so they can recover a password.

It really is over kill for them and adds a level of confusion.

Comments?

Subject: Idea for a new client?

Here, Here! I second the motion! :slight_smile:

I have clients who ask to be shown how to handle the light duty admin tasks and ask my company to handle the more technical aspects of their Domino server, domain, LAN, etc.

So I normally set up a CA (so that their Help Desk personnel can create/recertify users without having to have the Certifier or its password) as well as show them how to recover IDs and passwords.

Not asking IBM to scale back the price of any client, just give us an opportunity (perhaps via a Polcy document) to scale back the number of components in the Admin client that are usable (grey out or blank everything else.

Probably harder than it sounds, but something to keep in mind for future releases.

Thanks.

Subject: admin levels

ND6 has a couple of different (lower) administrator levels, like ‘view only’ and ‘database’ administrators. If you use those, these admins still see all tools and options but are not authorised to use them on the server. Not as good as having options greyed out, but at least they won’t be able to do anything they are not trained for.