I logged this issue at the OPen Mic session last week and was asked to post it and someone would have a look at the issue. The original post was posted on 22nd October, and there have been no updates since!!!We have recently implemented ID Vault. We have set the “Allow automatic ID downloads” to “NO” and the “Allow ID downloads for” to 1 hour. However, when our Service Desk try to run through first time set up on a client and enter the users server and user name, they get a message that they are unable to download the id? I checked in the Vault configuration and I have the number of ID’s allowed to download set to 1. So why does it not allow the download of the id file at first time setup?
Subject: Deleting; Nancy responded to original post on 10/22<>
Subject: Actually, there was a response to your original request on 10/22<>