ID Recovery for a New Install

I’ve recently implemented ID Recovery. I’ve successfully used it for forgotten password recovery and for corrupted id file, but can’t get it to work for a new install - (hard drive crashes and you must install from scratch). What am I missing???Thanks,

Cathy

Subject: ID Recovery for a New Install

The ID Recovery does not work during new client setup. So, recover the ID and password on a different machine then move that ID to the old machine. Now configure the client.

Subject: RE: ID Recovery for a New Install

If I understand you correctly, I think that is what I tried. I saved the id from the mail-in database and renamed it with the user.id and recovered the password. I then went to the machine where the client has to be reinstalled and tried to configure the client with the id from the recovery database. When I put in the recovery password it always says “Wrong Password”.I appreciate your help. Any more ideas or do you know what I am doing wrong?

Cathy

Subject: RE: ID Recovery for a New Install

It sounds like you’re saying that you are entering the recovery password when you are being asked for the regular old password, and the previous respondent’s post telling you to not just extract the recovery password, but to actually use it to recover the ID on another machine first is correct.