Hi there. I installed IBM mail support on Domino, everything works fine on 443 port, TRAVELER task is running.
I installed also IBM mail for client Outlook 2013. I cant connect, just get red marks. Is there any log or anything I can see what’s the problem?
Username and password are tested through web access and works like a charm. What else can I check?
Please help
Subject: Versions…
What versions are you running?
I’m using 2.0.0.2 IMSA & IMSMO
Don’t forget you MUST run Domino 9.0.1 FP6 HF310 (for Windows) as a minimum. Install FP7 to be safe.
Subject: I had the same issue.
I couldn’t get it to work out of the box either as I was using a self-cert SSL key. I had to import the root cert into windows and then it was okay.
Are you using a self-cert SSL?
Subject: new issue
Now I have another issue. When I create meeting request and send from Outlook, invitees doesn’t get request? Why
I can see busy time, rooms, resources etc
Subject: SSL Cert
Make sure the SSL cert matches the URL that you are using, so:
https://myoutlookserver https://myoutlookserver.com
SSL Issued to = myoutlookserver.com
Subject: Have you enabled the REST services?
See if the REST api is available on your server. Got to the url:
https://my https://myoutlookserver.com - outlookserver outlook server Resources and Information.
You should see something like:
{
“services”:[
{
“name”:“FreeBusy”,
“enabled”:true,
“version”:“9.0.1”,
“href”:“/api/freebusy”
},
{
“name”:“Mail”,
“enabled”:true,
“version”:“9.0.1”,
“href”:“/api/mail”
},
{
“name”:“TravelerAdmin”,
“enabled”:true,
“version”:“9.0.1.14”,
“href”:“/api/traveler”
},
{
“name”:“Data”,
“enabled”:false,
“version”:“9.0.1”,
“href”:“/api/data”
},
{
“name”:“Calendar”,
“enabled”:false,
“version”:“9.0.1”,
“href”:“/api/calendar”
},
{
“name”:“Core”,
“enabled”:true,
“version”:“9.0.1”,
“href”:“/api/core”
}
]
}
If not, enable them:
IBM Documentation http://www.ibm.com/support/knowledgecenter/SSKTMJ_9.0.1/admin_imsmo/adm_enable_rest.html
Subject: Have you checked the logs?
Have you managed to locate the IBM_Mail_Sync logs on the client?
They will so you if there are any errors and what they are. This should help:
IBM Documentation http://www.ibm.com/support/knowledgecenter/SSKTMJ_9.0.1/admin_imsmo/app_troubleshoot_adm.html
Take a look in c:\users\user_name\AppData\Local\Temp\IBM_Mail_Sync
Subject: http debug
After enable http debug, i see GET /traveler from user-agent IMSMO1.0.0
and return code 200, with html traveler page
Subject: Try creating a new cert.
If you want to discount the SSL cert as the issue you could create a new Internet Site document with a new URL and a new self-cert and see if that one works.
Subject: SSL debug
You could enable the SSL debugging options to see if there is anything that shows up.
Debug_SSL_All=1
Subject: I see the standard page.
I see the standard Traveler page.
User Status for User Name/OU/ORG
Manage the Notes ID
Execute Commands
Report a Problem
Subject: yes, rest service enable
{ “services”:[ { “name”:“FreeBusy”, “enabled”:true, “version”:“9.0.1”, “href”:“/api/freebusy” }, { “name”:“TravelerAdmin”, “enabled”:true, “version”:“9.0.1.14”, “href”:“/api/traveler” }, { “name”:“Mail”, “enabled”:true, “version”:“9.0.1”, “href”:“/api/mail” }, { “name”:“Data”, “enabled”:false, “version”:“9.0.1”, “href”:“/api/data” }, { “name”:“Calendar”, “enabled”:false, “version”:“9.0.1”, “href”:“/api/calendar” }, { “name”:“Core”, “enabled”:true, “version”:“9.0.1”, “href”:“/api/core” } ] }
Subject: yes
Yes, i can login and see standart traveler page
Subject: Hm…
Thaks for help.
I think my problem in prevision traveler`s installation.
It cannot uninstall clean maybe. I try install on another server and all works.
Subject: Log
Yes, i see folder`s list.
website:
in domlog:
User Agent: IMSMO1.0.0
Cookie:
Request: GET /traveler HTTP/1.0
Status: 200 OK (Request fulfilled)
Content Length: 3518 bytes
Content Type: text/html;charset=UTF-8
Process Time: 47 ms
Error:
Translated URI: /traveler
Subject: And your mail file is on the server
I just wanted to check. Your mail file is on the server too?
No errors on the Domino console?
Enable traveler debugging for the connectivity problem:
IBM Documentation http://www.ibm.com/support/knowledgecenter/SSYRPW_9.0.1/UserConnectivityProblems.html
Subject: log
10-06-2016 15:15:43,tid1,error,/traveler Connection failed as Invalid Authenticaion method on server
10-06-2016 15:15:45,tid1,error,Невозможно разрешить удаленное имя: ‘api’ (cannot resolve remote name ‘api’)
10-06-2016 15:15:45,tid1,error,/freebusy Connection failed with the exception:error
Subject: Same as me
I do have session authentication disabled though.
Subject: delete me
Subject: delete me