Hyperlinks in iNotes Webmail not working

Some messages received with hyperlinks do not have functioning links. I have tried viewing the message in IE 8, 9 and 10, Chrome and Firefox with no luck. If the message is viewed using the client it has working links. If the message is forwarded back to the same account using iNotes the links are now functioning in the forwarded message. How do I get the original message to have working hyperlinks.

Subject: solved for me

Seems i had not updated my mailfiles with the new templates

i did the follwoing on serverconsole

load convert -u foldername\mailfile.nsf * mail9.ntf

that solved the issue for me…

Subject: Possible SPR and request additional information

The problem may be associated with an open APAR / SPR:

LO80622: Missing hyper link in iNotes http://www-01.ibm.com/support/docview.wss?uid=swg1LO80622

  • Exact version of Domino server?
  • Is the mail file based on 85x or 9x standard template or customized?
  • How is the Hyperlink URL created in the email? Is it entered manually / Copy-pasted OR inserted using Insert Link option in iNotes ?
  • Does the issue occur sending email with Hyperlink from Notes client, iNotes or external clients ?
  • If an iNotes user sends one of these messages containing links to himself/herself, are they clickable?
  • Are all the users affected with this issue or it is limited to certain users ?
  • Does the issue occur while sending (or receiving) email with Hyperlink to internal iNotes users OR users on the different server OR external users ?

Subject: Same error hyperlinks not working.

We have the same error

Domino Release 9.0.1FP4HF425 (UNIX)

StdR9Mail/sv

lang=Swedish

Subject: Reply

-Domino server is on release 9.0.1FP3HF42.
-Mail files are based on 9x.
-The email is generaged by an outside program that is sending them. When the message is received in the client the hyperlinks are clickable. When the same message is viewed in iNotes the hyperlinks are not clickable. If the message is then forwarded either from the client or iNotes back to the user or to another Notes user the links become active in iNtoes.
-I have tried on multiple users and they all have the same experance.
-Have not noticed this issue with hyperlinks in email sent from Notes client or iNotes

Does not happen on all incoming message with hyperlinks from accounts on yahoo that I have tested. The email it is happing on are from a program sending them via SMTP.

Subject: Hyperlinks in iNotes Calendar entry description

Continuing Kristin’s message with the problem, the hyperlinks don’t work in iNotes calendar entry description. If you add a hyperlink in a calendar entry description, and try to check the calendar entry from iNotes, the links doesn’t work. It’s due to the fact that the entries are opened in Edit mode automatically. Any ideas/solutions here?

Subject: same here

I found the same issues and open PMR with IBM Support