https://www-946.ibm.com/support/servicerequest/Home.action is blank

  • I can’t open a PMR. Every attempt ultimately leads to the above URL, and that URL has the “standard decoration” like top and side navigation links, but NO CONTENT. Here’s the actual HTML:

       		 <!-- LAYOUT BOX BEGIN -->
       		 
       		 
       		 
       		 		 <div id="ibm-pcon"> <!-- IBM-PCON BEGIN -->
       		 
       		 
       		 <div id="ibm-content"> <!-- CONTENT_BEGIN -->
       		 		 <div id="ibm-content-head" class="ibm-content-subtitle"> <!-- TITLE_BEGIN -->
       		 		 		 <h1></h1>
       		 		 		 <p><em> </em></p>
       		 		 </div> <!-- TITLE_END -->
    
    
       		 		 
       		 		 <div id="ibm-content-body"> <!-- CONTENT_BODY -->
       		 		 		 
       		 		 		 <div id="ibm-content-main"> <!-- MAIN_CONTENT_BEGIN -->
       		 		 		 		 		 
       		 		 		 </div> <!-- MAIN_CONTENT_END -->
       		 		 		 
       		 		 		 
       		 		 
       		 		 </div> <!-- CONTENT_BODY_END -->
       		 </div> <!-- CONTENT_END -->
    
       		 <!-- LAYOUT BOX END -->
    

Subject: I get a login, but…

Once I log in it gives me the option of choosing the access I need. No matter what I select it never goes any further. I don’t get an e-mail to authorize the access and it’s not listed anywhere on my Passport Advantage account, either.

Subject: Yesterday it worked. Haven’t tried today.