Subject: RE: HTTP down after installed Lotus Notes Traveler 8.0.1
Traveler is using Internet Site Documents, so something is probably an issue with that. What the issue is depends on at least the following:1. Where you using Internet Site Documents before Traveler was installed?
Was HTTP using 80 before you installed Traveler?
Did you change any Traveler settings (in the Server Document or the NTSConfig.xml Traveler file) to use port 80? The default ports for Traveler are 50125 and 8642, but if you changed them to something else, it could be causing a conflict.
What happens when you remove Traveler for the startup tasks list in notes.ini? Do you still have the error?
You can use “netstat -a” to see what ports are open, but that will probably only be useful if you start the tasks one by one and not all at once. Other than that, I don’t know of any easy way to see who is using a specific port.
Traveler will attempt to start HTTP if it isn’t already running, so adding Traveler to the end of the startup task list (that’s the default) after HTTP (although the list isn’t ordered, it is somewhat ordered) might cause it to load on its own which would be better.
It could be any number of things. These are just some ideas.
Subject: RE: HTTP down after installed Lotus Notes Traveler 8.0.1
Thanks a lot for the reply!!
Below are answers for the corresponding questions >>
Internat site doc is not being used before install Traveler. I’m choosing “Configure HTTP Server on startup. (Recommended)” during Traveler installation, which i think should not be.
Yes, HTTP task is being used before install Traveler.
I didn’t make any change on the svr doc as well as NTSConfig.xml Traveler file.
Yes, the problem still persist even though i remove the Traveller task from startup tasks in notes.ini, and yet still persist evan i uninstalled the Traveler.
I have run the ‘netstat -a’ command, but can’t find port 80 is being used.
Do you have any idea what’s going wrong with my server config.
Subject: RE: HTTP down after installed Lotus Notes Traveler 8.0.1
The configuration of HTTP is going to be changed in a future release because way it is being done in 8.0.1.x is causing problems (this is the first I have heard of this specific problem, but it has caused lots of other problems with other applications that also use HTTP). But, that doesn’t help you now…
Turn off the Internet Site Documents and see if that fixes it. Current Server Document - Basics - Load Internet configurations from Server/Internet Sites documents.
If that fixes the issue, then it’s a Traveler configuration issue and you will need to open a PMR for further investigation on how to better handle whatever conflict the site documents is causing.
If that does not fix the issue, then it’s not probably not Traveler related (although everything you have said so far indicates that Traveler is the culprit) and we’ll have to fix that problem and then go back to adding Traveler.
Note: in the InfoCenter for Traveler there is more information on what HTTP configuration changes are made during the install and what you would need to do if you don’t do the auto config option.
Subject: RE: HTTP down after installed Lotus Notes Traveler 8.0.1
I try to do another fresh installation of Domino 8.0.1 without Traveler, but no luck, the problem still persist, so it may not related to Traveler. So i try to go through the Windows services one by one, and i found out that this issue is cause by one of the service - ‘OfficeScan NT Proxy Service’, and the Domino HTTP task is working after disable the particular service. However the port usage of this service does not shows after running the ‘netstat -ano’ command. But the Domino 7.0.3 working fine all the while with the above service, and the problem only occur after upgrade to 8.0.1. I wonder whether thats a bug for 8.0.1.