I am unable to view html emails. I also have problems cutting and pasting into an email. I was just set up on notes so it hasn’t worked from the start. Is there a setting that they didn’t do or set up when it was installed? I can read it fine on the web access.
Subject: HTML
Your admins have very likely set your Person Document’s “Format preference for incoming mail” to either Notes Rich Text or plain text or some such. It should be “Keep in sender’s format”. If the problems are with externally-linked elements (pictures, etc.), then you’ll probably need to adjust the Proxy setting on your current Location Document (probably “Office”) if your network uses a proxy server for HTTP.