All HTML images in all old & new mails somehow become just the red ‘X’, unable to be viewed even when the ‘X’ were clicked on. i’ve checked settings under Location, but the existing settings seem OK.
Have chk that ‘Person Document → Format Preferences for Incoming Mail’ is already set to “Keep in sender’s format”.
And this tech note …
Title: Troubleshooting Internet HTML e-mails with images appearing as red Xs
Doc #: 1110585
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21110585
… i’ve actually gone thru b4 posting this issue here.
Also have gone thru another tech note :
“Notes client does not render an attachment for users with ‘No Preference’or’Keep in Sender’s Format’ as mail storage preference”
which suggests ‘copying the message with a Notes 6.x client into a local copy of a mail file based on a 6.x design may result in the attachment becoming accessible …’
But what if above also fail; are there any other settings i can check, and workarounds ?
Any ideas/ thoughts are greatly appreciated.