How to stop a draft message being displayed in Edit Mode

One of my users created a draft message, and wanted to test the hyperlinks on it. When she opens the message, it opens in Edit Mode, as I would expect.

I told the user to press CTRL + E to toggle Edit Mode off - however in R6.5.4 of the client, this does not appear to work - notes keeps flipping the doc straight back into Edit Mode.

In previous releases of notes, pressing CTRL + E would toggle an open (but saved) draft message out of Edit Mode, allowing the user to test hyperlinks etc.

Does anyone know an easy way of getting a draft to appear, not in Edit Mode, in a R6.5.3 or 6.5.4 client???

Thanks

Subject: How to stop a draft message being displayed in Edit Mode

Interesting. She could use the preview pane while in the drafts view to check her links.

Subject: RE: How to stop a draft message being displayed in Edit Mode

Thanks Mike.

By default we don’t use the preview pane, so:

save the message > go to drafts view > select message > enable preview

is not as quick as my old method of

CTRL + S then CTRL + E

in the draft message.

However, as a workaround I was telling the user to save the draft message, take a copy, mail the copy to themselves, then open the copy in their inbox. So your solution is certainly faster than my workaround!

Thanks.

Subject: RE: How to stop a draft message being displayed in Edit Mode

This is no solution, but the field PostedDate controls EditMode. I found this when some of my agents which send email the old fashioned way (create a doc in mail.box and set all the fields) started opening in edit mode. I also was unable to switch to read mode. Adding a PostedDate field made the email open in read mode by default yet still allowed switching back and forth.

I am not sure what else this might impact though, so be careful if you modify this field.

Hope this helps,

Marc