How to recover a password from the original ID?

Hi,Sorry for this question… but I do not remember how to recover a password from the original ID pasted in a person document!!! I’m using Admin v6

Thanks

Sylvain

PS: please read and answer to my other post above about SMTP issue :wink:

Subject: How to recover a password from the original ID?

You can’t, unless you registered the person with Password recovery.

cheers,

tom

Subject: RE: How to recover a password from the original ID?

Hi Tom,

I do have access to recovery information in the admin tools, under the certificates tzb. It gives me a long serie of numbers and letters like f125d18d73f7b2da.

What do I need to do <ith this to get my password?? I’ve tried loggin in using this as a password, but it ain’t work

TX

Sylvain

Subject: RE: How to recover a password from the original ID?

Why not trying looking at the step by step instructions under ID Recovery in the Admin help file? (There’s a link to it under the Password Recovery entry.) It says:

If a user loses or damages an ID file or forgets a password, the user can work with administrators to recover the ID file from backup.

To recover a user ID from a backup ID

The user completes these steps.

  1. If you have recovery information set up for your user ID, contact your administrator to obtain the password(s) needed to recover your ID. The recovery password is randomly generated and unique to each recoverable ID file and administrator.

Note If you do not have access to your user ID file, contact your administrator, who can provide you with an encrypted backup of your user ID. Once you have the backup user ID, continue with the following steps.

  1. When you first log in to Notes and the Password dialog box appears, do not enter your password. Just click OK.

  2. Click “Recover Password” in the “Wrong password” dialog box.

  3. Select the user ID file to recover in the “Choose ID File to Recover” dialog box.

  4. Enter the password(s) given to you by your administrator(s) in the “Enter Passwords” dialog box, and repeat until you have entered all of the passwords, and you are prompted to enter a new password for your user ID.

  5. Enter a new password for your user ID, and confirm the password when prompted. Note that if you do not enter a new password, you will need to recover your user ID again.
    
  6. Replace all backups and copies of your user ID file with the newly recovered user ID file.

To obtain the ID file recovery password

For security reasons, the administrators must complete these steps from their own workstations, rather than from the same workstation. Using separate workstations prevents an unauthorized user from using a program to capture the keystrokes that the administrators enter on the same workstation. If an unauthorized user obtains an administrator’s ID file and password, the unauthorized user can obtain the administrator’s recovery password for all ID files. Therefore, you must protect the administrator’s ID file and require that multiple administrators work together to recover any given user ID file.

  1. Detach the encrypted backup of the user’s ID file from the mail or mail-in database to the local hard drive.

  2. If the user’s ID file is damaged, send a copy of the ID file from the centralized mail or mail-in database to the user.

  3. From the Domino Administrator, click the Configuration tab, and choose Certification - Extract Recovery Password.

  4. Enter the password to the administrator’s ID file.

  5. Specify the ID file you want to recover. This is the same ID you detached in Step 1.

  6. Give the user the recovery password that is displayed.

RTFM!

Stephen Lister

Subject: RE: How to recover a password from the original ID?

And if you try to find this doc directly from the Index of the Admin help file it’s not there!

I would RTFM if the entry was posted in the DFM’s index - under Password/Recovering.

Instead you have to first read this doc ID Recovery which links to it. Or you have to find the IDs section (very intuitive NOT!). And then the find the entry on Recovering an ID.

I have found the index and refs in the help admin to be circular. Sometimes the links loop back onto the same doc.

Fix the index and there might not be as many “how do I do…” questions.

Subject: RE: How to recover a password from the original ID?

Note that all of the Domino help databases also have a search facility, where you could have entered “ID AND Recover”. The top document returned in my copy of Admin Help is “Recover an ID”, followed by “ID Recovery”, and so forth.

Subject: Help/Admin Index needs work - Was-How to recover a password from the original ID?

If I had a nickel for everytime I did that and ended up swimming in useless documents… Trying to find the magic combination of words to use and end up with less than a few dozen (or hundreds) of documents is an arcane art.

I found the answer in this forum not in the help. Once I saw the appropriate doc’s text cited in this forum (the one I responded to), then I was able to find the help doc the author was referring to. There has to be a better way.

One way to make it better is to replace the “See also” entries in the index, with a link directly to the documents. Check the index on the admin help, and lookup Password/Recovering. You’ll see that the only doc mentioned directly is the Setting up ID recovery. Why not simply link to the Recovering an ID doc instead? Why link to a document that within it has an entry to the answer???

It’s stuff like this that is frustrating.

Subject: RE: Help/Admin Index needs work - Was-How to recover a password from the original ID?

And you’ll find that just about EVERY SYSTEM ON THE PLANET works the same way – if you don’t know what you’re looking for in the contents or index, you’ll have a heck of a time. That’s why they put a search facility in Help. The “index” is a view (categorized on keywords in the help documents), as is the Table of Contents (it’s the same documents sorted differently – you did know that these were just Notes databases, didn’t you?) and can only link to the document represented in that view – links to other documents are contained on the link document.

Subject: RE: Help/Admin Index needs work - Was-How to recover a password from the original ID?

Hello,

Yes I know it’s a view. I am expressing my frustration with the current incarnation of the help database. I am not attacking anyone.

I have created my own documentation where I go to great lengths to include every possible keyword that applies to a topic so it will show up in the index.

I would think that with all the posts in this forum about the inability to find a document in the help that IBM/Lotus would realize that this is an area with room for improvement.

Why shoot the messenger?

Subject: RE: How to recover a password from the original ID?

Yep Stephen :wink: that’s what i’ve just found early this morning (see my other topic on what to do with the recovery info :wink: )Thanks a lot for ur healp, it was more than welcome :smiley:

Sylvain