Hi,
Do you know what are the procedures/things to do in order for me to enable return receipt when sending mail to another external domino mail system. Because I have this problem. I need to confirm if my mail has been opened by a recipient from another company (which also uses Notes as their mail system), but when I email him with return receipt enabled (I even checked the field value ReturnReceipt=“1”), I do not receive a return receipt notification when he opens his email.
Thanks.
Subject: How to enable Return Receipts on external mail database systems.
If the other Domino server has disabled the sendig of return receipts, there is nothing you can do to force a return receipt to come back to you.
If you want to check your settings (which could have return receipts turned off, too) open your Configuration Document. Select the MIME tab, COnversion Options subtab, General tab. There is the setting that controls return receipts being sent to the internet. If it is disabled, then your system admin has turned off this feature for your environment.
For more info on this, check out the Administration Help Database.
HTH.
Gregg