How To Debug Traveler?

HCL Domino Domino Forum
1

How can I debug Lotus Notes Traveler? The InfoCenter says that you can set a notes.ini variableservelet.traveler.initArgs=debug=true

but this does not work. I’ve restartet the traveler task as well as the entire server with no effect.

(http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/topic/com.ibm.help.lnt.doc/List_of_Notes_ini_settings.html)

I have severe problems registering my device ( error(39); error uploading configuration )because of a wrong sign in XML, but the console does not give any hint where to look for the malformed XML.

All traveler patches are already installed and I have opened a PMR, but have no answer yet.

The annoying thing is that it had worked for some days, but suddenly stopped working.

2

Subject: Traveler Troubleshooting

You’ve probably seen these:

Traveler Knowledge Collection:

http://www-01.ibm.com/support/docview.wss?uid=swg27011832

Traveler Troubleshooting:

http://www-01.ibm.com/support/docview.wss?uid=swg21294566

Sometimes, this has helped when the Traveler client doesn’t register with the server:

Server Document - Security tab - Internet Access section - “More name variations with lower security”

HTH.

Gregg

3

Subject: Traveler Servlet Debugging - correction

servlet.traveler.initArgs=debug=true goes in servlets.properties, not notes.ini. That’s just an error in the InfoCenter.

However, that will only debug the servlet flows and almost all the real work is done in the traveler process (including dumping the XML) for which Gregg posted the good links to more information

4

Subject: solved

Thank you Gregg for the links and Robert for clarification on how the parameter.

At least I could solve the connection problem due to the help of Wieslaw Puczylowski from IBM support. He pointed me into the right direction.

Error 39 in some cases seems to be caused by the devices proxy settings.

I’ve looked for the settings on my XDA Neo but could not find any. I followed the link

http://discussion.treocentral.com/showthread.php?t=158982 and searched the registry for the setting. I could not find the setting. I added the key manually and after restarting the device, traveler starts to sync …