How many Admins do you have

Im currently doing some resource planning and need to know how many Domino Admins does a typical organisation has. It would be helpful if you could state:

Number of users:

Servers:

Name of Company (optional):

Thanks guys :slight_smile:

Dan

Subject: Well…

…in the perfect world, two-three admins, one server, no users.Uhh…

Subject: how many?

How about 3 servers, 3500 users and 3 ‘admins’ with NO TRAINING!

Beat that!

Subject: re: how many?

Well, we had no official admins for ~3 months after all our admins quit (a help desk person with admin experience was keeping it bandaged together). They didn’t all quit at once and they gave notice, just no replacement was selected for a while.

They finally assigned one person as the admin, with no training and no experience (other than as a user). Between the time they told him his new assignment and when he got back to his desk, they had replied to a number of users who’d been having problems saying “Xyz’s the new admin, he’ll take care of your problem”.

A month or so later, he got to go to an admin course.

In the mean time, I came on board without any training, learning it all via help files and the Internet. A year or two later, I went to a Lotusphere conference and then a couple “upgrade to v8” courses–but I’d gotten it all pretty well figured out by then. A bout the help desk guy: we were told to figure things out on our own–not to bother him.

Oh, and within about 2 months of us taking over, the security group said we needed to figure out a way to prevent users from seeing the HTTP password hashes for other users. A month or so later, we had to upgrade all the clients to 7.0.3 to address another security vulnerability. Also, for the next year or so, we kept getting asked “We told the former admin about xyz problem several months/years ago–have you fixed it yet?”. We kinda hit the ground running. :wink:

We have 3,000-3,200 users, on 6 servers on 3 different OSs (5 servers on 2 different OSs now–and pretty much just running email with BES). I’m also kinda interested in the general staffing levels for Domino shops.

PS: Things aren’t doing too badly now–I’ve gotten things figured out pretty well and we also got most of the “leftover” problems fixed (now it’s mostly new ones after the v8 upgrade–a whole 'nother topic!).

Subject: No training is tough to beat (at least not on a legal way).

Subject: well…

we have 4 admins and a technical team lead.We have 20 servers ( including 4 just for mail, the rest are apps and archive).

We support 12500+ users.

We support many other apps\systems as well as lotus\domino. So we are a very busy team.

Subject: Thank you…

Thank you all for your posts so far… A comment i received was that i didnt post MY company name when asking you for yours…

work for Cochlear LTD, Sydney Australia (www.cochlear.com). I am the responsible for the Notes/Domino platform at Cochlear.

We run Domino 8.5, Sametime, Quickr and LEI. We have 24 servers in 8 countries, have 2200 users and only one admin (me). If you want to verify this, please call me for a chat on +61 9428 6545

:slight_smile:

Subject: I guess depending on circumstances you can handle - or have no chance at all.

It is the little things, like how well you get supported by OS folks (server and client), if you end up doing a lot of support or not, if the spam and virus filters are somewhere or your business and a like.

However, to me that size of installation should have a backup (second person in the know of all details, no way that both are out of the office at the same time etc)- internal or external