We are in the process of upgrading to JD Edwards 9 (web-based interface). The system generates emails to managers responsible for expense report approvals. The emails include a link to the expense report. We have our web mail on a separate server. When opening the message in a browser, the link works fine. When opening the message in a Notes 8.0 Basic client, the link also works fine. When opening the message in a Notes 8.x Standard client, however, the link fails. The URL is 1155 characters long. If I place the message in edit mode on a Standard client, it only includes the first 1024 characters. I created an email message and manually created a hotspot for the link. Even when I pasted the URL into the value for the URL link, it only pasted in the first 1024 characters. Is there a 1K limitation set somewhere?
Subject: Re: “Is there a 1K limitation set somewhere?”
This was previously reported as SPR JADS7UTRA3 and it will get fixed if it’s bugging enough people. So, of it’s bugging you, call it in to support.
Meanwhile: you’re not that far over – isn’t there any way you can compress it?
Subject: Length of URL
Thanks for your response. The URL is generated by code in JDE, so we’d have to ask them to modify their code to change this. One of the JDE developers here said that the URL is in Unicode. Not sure if that makes sense, but this is where we stand for now.
Subject: I know this doesn’t help…
But I would recommend reducing the size of that URL!
Is there anything that you can do with Internet Site Document Web Rules such as substitution URLs or the like?
I can’t imagine that the visual for a URL that big would be pleasant, and I don’t even want to think about the user experience on a mobile device. (I can picture the pearl “sticking” on a URL that big and the Blackberry user getting frustrated.)
While I would think that this issue needs to be addressed, I won’t if a different approach to generating (or proxying the long-format URLs) isn’t the preferred method.
HTH,
-Chris
Subject: URL Length
Thanks, Chris. Maybe we can follow your suggestion for this issue. The URL is generated automatically by JDE code, so I don’t think there’s much we can do on that side. I agree that the URL is insane now, but we’ll have to find some kind of work around.