We are about to start offering POP3/Web mail to some of our clients, but during testing, I am having difficulty getting it to work.
Am I right in thinking that:
Username = whateveryoulike
Email = whateveryoulike@theirdomain.com
Mailfile = mail\whateveryoulike.nsf
Mail System = POP or IMAP
Mail Template = StdR6Mail (or can be iNotes6?)
Also, I have a POP3 web site document claiming the mail.theirdomain.com hostname. With WWW website documents, I can see that the incoming URL tells the server which website it wants to access, but does the POP3 site document do the same? Does the POP3 user have to try to connect to mail.theirdomain.com in order to access their mail (difficult, as DNS is not set up, so trying to use only IP address whilst testing!)? Surely, the user name should decide this, not the host/ip address? [I’ve since added the DNS name to my hosts file & connected using that, & added the IP addres to the field in the POP3 Site document & connected via the IP address again, but neither made any difference]
When I set it all up in, for example, Outlook, & ‘test the settings’, all is successful except for: ‘Log onto incoming mail server (POP3): Unable to logon to the incoming mail server (POP3). Please verify the settings in the User Name, Password and E-mail fields.’ Where am I going wrong? At the moment, I am not trying to connect to mail.theirdomain.com, just the IP address at the moment. Is this okay? Should I add the IP address to the ‘Host names or addresses mapped to this site’ field - can many documents have simply the IP address in? Does this make them all listen for requests?
Any assistance would be gratefully received, thanks.