Recently I encountered an issue with PDF Export, right after the installation of HCL Connections applications in a multi-node, clustered, IBM WebSphere Application Server environment. This problem only occurs in a multi-node WAS environment.
In the HCL Connections GUI, in the “PDF Export Access” settings of the”Edit Community” menu (Community –> Community Actions –> Edit Community –> PDF Export Access), the following error was displayed:
Error 500: org.springframework.web.util.NestedServletException: Handler dispatch failed; nested exception is java.lang.NoClassDefFoundError: com/ibm/ess/ic/ic360/security/tai/Ic360ImpersonateUserTAI
This is a companion discussion topic for the original entry at https://milanmatejic.wordpress.com/2023/03/24/hcl-connections-8-pdf-export-issues-after-installing-cnx-in-a-clustered-was-environment/