Get original sent date in forwarded message?

Hi,

Is there a way to get the original sent date and time of a forwarded mail message in a LS agent?

I know it’s in the main memo field as

----- Forwarded by Name/Domain on 06/11/2015 14:25 —

From: FromName

To: ToName,

Date: 04/11/2015 16:57

Subject: Re: subject

But is it in a field anywhere, or can I get it put in a field easily rather than trying to search for it in a rich text field?

Thanks

Subject: Get original sent date in forwarded message?

No. The message you received is a new message with the old one rendered into its body, not the “same” document handed on to you.

Subject: RE: Get original sent date in forwarded message?

Ok, Thanks.

Can I alter the ‘Forward’ functionality to add the sent date to a new field in the new document?

The Forward action uses ComposeWithReference.

Is there any way of adding the sent date to a field with this?

Subject: RE: Get original sent date in forwarded message?

Sure, but it will mean modifying all of the mail databases - and it still leaves you a problem when things that have been forwarded to one user get forwarded to another or when a conversation get forwarded. And it would only work in the mail database if a button/action is used; the built-in forward won’t be altered (and that’s available everywhere, not just in mail).

Subject: RE: Get original sent date in forwarded message?

Thanks Stan.

We have a system where users can forward emails and their attachments into our VB/SQL application, and they want the original send date to be recorded rather than the forwarded date.

Using a text search won’t be foolproof on multiple forwarded messages either, unfortunately.

Is the built-in forward the button in the Inbox view?

Is it just if they click the button, or the drop-down options off it too?

Thanks for all the help.