FullName & People by Orgznization

I had some issues with people authenticating through the web. I saw that they are listed under “Other” in the People by Organization view in the NAB. Their FullName field only contains e.g. “Jane Doe” without any org info. Doesn’r this get populated when a person is registered?

I tried using the Rename function in the Admin client, but the existing cert is shown as /Orgname correctly. Are there are ramifications to just poulateing the Fullname field? How does this affect web logins?

Thanks!