When I am checking freetime info for a user its displaying me that he is available all the times. When I chekced his calendar I could see a lot of meetings but his fretime info is still displaying that he is available all the time.
besides Tonys response. (The VALIDATE command is the best place to start on the server side.)
Try left mouse clicking in the gray “No Info” area of the scheduler UI on the line for the particular user. If there is an error getting their busytime data then it will be displayed on the status line. The error mesage there should give you an idea where to start looking next. If you see nothing in the status bar then no error (or data) has come back yet so just wait a few seconds and try again.
Since its been nearly a month since the postings, I am curious if you found the problem and what it was…
Hello,Is the client setup in local replica mode or on server mode of installation ?
I checked to replicate also freee time info from replication page in case of local replica settings.
On server side, i shutdown rnrmgr sched tasks before deleting the user’s document from busytime.nsf. then reloded tasks. And finally used te rnrmgr check and te rnrmgr validate commands.
To update a person’s freetime information you use the commands TELL SCHED VALIDATE and TELL SCHED CHECK in R7 environments and higher. RNRMGR updates the freetime of rooms and resources.