One of my user lost all his folders in his mailbox. He has this problem immediate after the system prompt to him the error message “Update status after login”. I have tried the following,
load updall mail\abc.nsf -C
but no luck. The folder still not appearing.
I can see the folders if I use Domino Administrator Client (Fiels tab : Database > Manage Views)
Anyone out there has any idea how to solve this problem?
Subject: private folders?
that only happend once at one of my customers:is it possible that your user created private folders only? (desktop6.ndk compacted and workspace cache was set too low)
check in a backup if the folders are available.
if yes, the only possibility i see is to replace the mailfile by a restore (first backup mailfile as new copy) and manually copy/paste the new mails from the saved copy into the restore.
if the folders are in no backup
Subject: It happen to one of my user also
May I know the reason why this thing happen ?
Subject: I think I would restore the database from tape. - Seams like the smaller issue
What you could try, too, is to open one of the folders in designer, save and close it to see what happens.
Subject: Noted with thanks.