I have here one application with one form for clients and another for the web. With some users, on the web, some fields on the web form are hidden (dialog list and plain text fields); they are OK when they use the Notes client. There are no translation, validation, roles or “hide when” formulas and all users are editors in the default access. When I add a text beside these fields they are shown correctly - no hide condictions then.
Please, any ideas? I’ve been working on this issue for hours!!!
Take a good look at the HTML source. There may be something generated that’s creating invalid HTML (“It’s not hidden, ya dummy, ya just can’t see it!”).
That would be funny if not under pressure to solve the issue. It is a help desk application and you could imagine their frustation not being able to report a problem with the help desk itself!!
As I described the issue before, this is happening with a few users only, so that could not be the HTML code generated to them, they all use the IE browser. I will check the code anyway.
Yes, it can be something in the HTML generated, particularly if there is any “computed JavaScript” involved anywhere. SOmething assimple as the name “O’Neil” showing up in a JS string that’s delimited by single quotes, for instance, can bring down an application that otherwise works perfectly. It’s not until you notice that Mr. O’Reilly and Ms. O’Harrah are having the same problem that it starts to make sense. TAKE A LOOK AT THE HTML SOURCE.