Fatal thread nmtbf

HCL Domino Domino Forum
1

Hello

I have a NSD file with the following:

############################################################

FATAL THREAD 1/2 [ nmtbf:0920: 2560]

FP=0x0012fc84, PC=0x60045419, SP=0x0012fc70, stksize=20

EAX=0x00000000, EBX=0x00000020, ECX=0x000027a8, EDX=0x00e453e6

ESI=0x00000098, EDI=0x42733596, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x60045419 nNOTES._OSRegisterTerm@12+89 (20,60748370,42733540,2)

@[ 2] 0x6003fd48 nNOTES._GetNSFT@4+72 (e40191,1,9f2,0)

@[ 3] 0x60733593 nNOTES._EMDispatch@4+163 (2d5,2,fcec0000,12)

@[ 4] 0x6000966b nNOTES._EMBefore+107 (2,9f2,42713730,7c82f680)

@[ 5] 0x6003df91 nNOTES._NSFDbCloseExtended3@16+33 (9f2,0,0,1)

@[ 6] 0x6003df66 nNOTES._NSFDbCloseExtended2@12+22 (9f2,0,0,12fd50)

@[ 7] 0x6003df42 nNOTES._NSFDbCloseExtended@8+18 (9f2,0,12fdb0,42643f20)

@[ 8] 0x6003df1e nNOTES._NSFDbClose@4+14 (9f2,1,42713730,12fdb0)

[ 9] 0x42643f20 ExNotesShortcutExt.EMHandlerProc+11472 (42640000,0,1,15a730)

[10] 0x7c82257a ntdll (4265bfae,42640000,0,1)

[11] 0x7c8118b0 ntdll (1,0,7ffda000,0)

[12] 0x77e53002 KERNEL32 (0,77e8f3b0,ffffffff,12ffc0)

[13] 0x77e53065 KERNEL32 (0,0,415c77,0)

[14] 0x00415d2f nmtbf (0,0,7ffda000,f)

[15] 0x77e523e5 KERNEL32 (414820,0,78746341,20)

Is anybody able to help me what this means?

Thanx & best regards

Mike

2

Subject: FATAL THREAD NMTBF

I would raise a call with Lotus Tech Support, they are the experts at deciphering NSD files.

3

Subject: RE: FATAL THREAD NMTBF

Is this the “mean time between failure” tool?

JYR

4

Subject: FATAL THREAD NMTBF

See that the crash happened in the .dll nExNotesShortcutExt.dll:[ 9] 0x42643f20 ExNotesShortcutExt.EMHandlerProc+11472 (42640000,0,1,15a730)

So you may have the following line in your notes.ini:

ExtMgr_Addins=ExNotesShortcutExt

This extension manager is intercepting one API in the MTBF process (MeanTimeBetweenFailure).

So, the problem can probably be in the extension manager, or in the MTBF.

Contact the author of this extension manager.

5

Subject: RE: FATAL THREAD NMTBF

Hello to all

Thanks for all of your answers (and yes, it is the Mean Time Between Failure task running at 05:00 (“servertasksat5=mtbf -f”)).

I will have a look at MTBF and the Extension Manager.

Best regards

Mike

6

Subject: FATAL THREAD NMTBF

Hi,

is this a server issue?

Is this happening all the time?

Any specific issue?

It seems to be a DLL not related to Notes because there is a number before the line not a @.

What is nmtbf ? A third party application?

[ 9] 0x42643f20 ExNotesShortcutExt.EMHandlerProc+11472 (42640000,0,1,15a730)

[10] 0x7c82257a ntdll (4265bfae,42640000,0,1)

[11] 0x7c8118b0 ntdll (1,0,7ffda000,0)

[12] 0x77e53002 KERNEL32 (0,77e8f3b0,ffffffff,12ffc0)

[13] 0x77e53065 KERNEL32 (0,0,415c77,0)

[14] 0x00415d2f nmtbf (0,0,7ffda000,f)

[15] 0x77e523e5 KERNEL32 (414820,0,78746341,20)

If you want, you can look in the forum FAQ, FAQ of FAQs you will find links under NSD - crashes and hangs. There is two links to help you diagnose the cause of that crash.

JYR