Hello,
We migrated our server (domino 5.07a/nt4) with domino 6.01/linux red hat 8 in march.
We had Fatals error:
each time the crash came with an action from a user:
A user sent a mail with ‘uencode’ from a unix to the domino and when the user opened the mail we had a fatal error and crash nsd.
we restart server and crash again when tryiong to open the mail…
another time:
The compact task hasnt finished turning on a database(she should have finished at 4 hour am).
the user tried to open his database (it was compacted) and thats crashed the server with fatal error!
One more time we had a crash when a user tried to delete old mail from an older organisation.
So in all this examples, we had a fatal error with Notes Script debugging, and the server crashed because of the action of users!!!
Have Lotus made a patch ???
what is the problem ??? Lotus cant answer me because we dont have support…
we have 150 users and the domino 6.01 under Linux doesn’t works correctly.
thanks for your help.
Subject: Fatal error domino 6.01 / Linux red hat 8
Domino 6.x runs fine on Redhat 8.0. We have servers running at our locations for months without a hickup.
To troubleshoot your problems, I suggest you need to do:
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Update your Redhat packages/rpm, but be warned: ALWAYS UPDATE YOUR KERNEL LAST! Have all backups before updating the kernel.
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Update Domino 6.0.1 to 6.0.1CF
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Ask the users to repeat those tasks again.
If it still crashes, you might have problem with your hardware, especially the memory. It might have a bad chip.
Subject: Don’t know about your problems, but there is an higher version: 6.0.1.CF1.
At least try that upgrade, see if it helps.
Subject: looks like a data problem when converting the MIME message…
it would be great to get this message to reproduce the problem. This kind of stuff can be also used as DoS attack. Does it really crash all the time? at what step in detail? do you have the same callstack in every crash?
can you give some more information about the compact crash also?
this info does really not help to figure out about the problem.
By the way, do you know that RH 8 is not fully supported yet? The supported version is RH 7.2.
– Daniel
Subject: it’s probably not a conversion failure (was: looks like a data problem when converting the MIME message…)
unless the user is running an r4.x notes client, any conversions there were to be done have already happened. however, if the message were delivered in mime format (because the recipient storage setting ‘Prefers MIME’ or ‘Keep in sender’s format’) and if the message has inline uuencoded data, then the notes client does the “uudecoding”.
for example, if the internet message is a non-MIME message --that is, no ‘MIME-Version’ header or ‘Content-*’ headers-- the body will be stored as a single TYPE_MIME_PART. the server does not scan the body looking for inline uuencoded (or binhex encoded) data. the client does the scan and decode when the message is opened.
but, as you say, more information is needed to diagnose the problem. what’s the storage preference for the user in question? what version of the client are they using? can someone post the message here? (perhaps an abbreviated version, as it may be quite large.) a call stack would be nice…
pwl
ibm m&c
Subject: RE: it’s probably not a conversion failure (was: looks like a data problem when converting the MIME message…)
Hello,
I must give more details later, but for instance, we use Notes 6.01 clients, and Inotes 6.
For the upgrade to CF1, we have this server in production and i m not sure to apply the patch without having test server.
I m afraid that this patch correct some bugs and bring another…
I know Domino 6.01 is certified with red hat 7.2, but we thought after testing it could be ok, and i m not sure, the Linux is the cause of the crash.
The crash with uencode happens each time we try open the mail.
Regards
Subject: Consider downgrading to RH 7.2
Don’t loose your time, if you search this forum, you will find lot of other problems related to RedHat 8. The thing is the glibc and RedHat is aware, maybe there is already a patch for it…
We had a big problem with RH 8 and Domino 5.0.11/6.0.1
Each time the server is issuing a DNS request to route email, the server is crashing very badly on Linux level (not domino!).
We made a downgrade to RH 7.2 and everything went fine, no troubles since (server is running for 47 days since reinstall…).
hope this helps