Failed to authenticate: You are not allowed to route through this server

hi Friends ,

In my domino console i get this below errors for the most of the user who access their database locally from remote location

with their IP and different port number , what must be the problem

Username/O from host [10.XX.XX.XX:4470] failed to authenticate: You are not allowed to route through this server

Username/O from host [10.XX.XX.XX:4458] failed to authenticate: You are not allowed to route through this server

Subject: failed to authenticate: You are not allowed to route through this server

Not sure about what you mean with “access their database locally from remote location”. But the message looks pretty clear: It says that to access their database, they have to root through some other server (your web server?) which they are not allowed to.

Check the Security tab on the server document(s) to see who is allowed to rout through. If this has emerged just recently, chances are, that someone removed a group from the field Passthru use/Route through or renamed that group in the Domino Directory.

Subject: failed to authenticate: You are not allowed to route through this server

You should check the headlines for those users