Facing unique issue in a rich text field

HCL Domino Domino Forum
1

Hi,We are facing a particular issue in a rich text field on a subform. If the user enters the data and midway through if he hits the key (Hard Return), when the sub-form is saved, all the data entered after the new line is being lost or rather is not visible.

So for an example,

  • User enters some text

  • Hits the key

  • Attaches a document through File - Attach menu option

  • saves the sub-form

What happens in the above case is that when we reopen the subform the attachment is no longer visible.

The attachment is present and is detected when we highlight the field, however the icon for the same is lost.

Please let us know in case of any suggestions/ideas.

Thanks,

2

Subject: Facing unique issue in a rich text field

It sounds like a hide-when issue, where there is a hide-when formula on the field but a space in fornt of the field, allowing the first paragraph to not use it. That may sound unlikely, but make sure there is no hide-when formula or flag on the field, especially if the field is shown with a different form than it is entered.

3

Subject: RE: Facing unique issue in a rich text field

But when i removed the space infront of the rich text field, even the text entered in the first line also got disappeared.And as you said, the field had the hide when condition based on the user logging, status of the document and few flags.

Having removed all the hide whens, it started working. So as of now we have created a standard section in the main form and removed all the hide when condition on the rich text fields and moved it to the section hide whens.

Now everything is working fine.

Thanks for the reply.