External Notes Server resolving Reply To domain as Senders domain

HCL Domino Domino Forum
1

Hi, I have an interesting cosmetic problem I am hoping will make sense to someone.

I run an mixed R5/ND6 environment with R5.0.11 servers as internal servers and an External SMTP notes server recently upgraded to Domino 6.5.1.

When an external email is replied to the To: field displays the address as name@company.com@DOMAINEXTERNAL (the @DOMAINEXTERNAL is appended as the message passes through the external SMTP server on its way in)

When this email is sent an additional @DOMAINEXTERNAL is appended to the email address in the EnterSendTo, Recipients and SendTo fields.

The email is delivered to the recipient’s correct email address but the Reply To field in the mail history resolves as name@domain.com.au instead of name@company.com

This is definitely caused by the external server as I can locate the corrupted information in the mail details on MAILSweeper. It appears as though the first adjacent domain entry resolves and then the second entry resolves to the sender address @domain.com.au and ignores the remainder of the address.

Example: This text is a representation of an email sent to a yahoo.com.au account (testnotes@yahoo.com.au) appending the @DOMAINEXTERNAL to the address manually.

Subject: Test sending an email with @DOMAINEXTERNAL domain added

To: testnotes@domain.com.au

From: AdminAUAS@domain.com.au

Date: Tue, 10 Aug 2004 14:21:35 +1000

Note this is a sent mail not a reply

Anna Smith

Lotus Notes Administrator

If I manually delete the @DOMAINEXTERNAL address that appears in the To: field of the reply then the address resolves correctly. Emails sent or forwarded (not replied to) from our system are also OK.

MAILSweeper uses an LDAP directory on the External Server

The MIME / Advanced / Advanced Outbound Message Options document in the Configuration settings on the External server are:

Macintosh attachment conversion: BinHex4.0

RFC822 phrase handling: Do not add phrase

Internet Mail server sends Notes private items in messages: Disabled

Always send the following Notes items in headers: [NULL]

Notes items to be removed form headers: [NULL]

When converting a multilingual message to MIME: Send it in Unicode (UTF8)

Character set name aliases: [NULL]

If there was some way to stop the adjacent domain @DOMAINEXTERNAL appending to the address on our inbound mail this would probably resolve my problem but I am unaware of anyway to do this.

Any assistance would be most appreciated.

2

Subject: External Notes Server resolving Reply To domain as Senders domain

I have done some further investigation and found that the field “FromDomain” containing the @DOMINOEXTERNAL is appended to outbound email (ie: outbound to the internal servers) from the adjacent Domino/SMTP server.

When you click on reply the FromDomain is appended to the return email address.

If I set the field in the Configuration document MIME / Advanced / Advanced Outbound Message Options

  • Notes items to be removed from headers: FromDomain

Will this do what I am looking for or will it screw up my outbound external mail?

or alternatively do I remove references to the FromDomain from my Reply Forms?

I would prefer not to have to alter the mail template but need a reality check before I update the configuration document.

3

Subject: Resolved

Updating the Configuration document was not successful.

The problem has been resolved by editing the mail template and removing the “+ “@” + FromDomain” entry from the InheritedReplyTo, InheritedFrom and InheritedAltFrom field in the Reply and Reply with History forms.