Notes 7.0.2 on Win XP/Vista can not display the Estrangelo Edessa font. It shows in the font list, but if you use it all you get is blocks for all the letters. This font renders properly in Microsoft Word on the same system. It also renders properly in Notes 8.0.1 and 8.0.2.
Anyone know a resolution for this problem? Our HR people sometimes receive emails using this font, and can not read the emails.
Thanks
-Nick
Subject: Estrangelo Edessa font
I have this same problem on one machine with another font - Latha. It’s listed in font list but will not display in emails on this one machine. As a workaround I just asked that user to open the odd email that uses Latha in edit mode and change the font to anything else. Would like to know the permanent solution though.
Subject: RE: Estrangelo Edessa font
We’ve been doing a little more testing. We actually do have a 7.0.2 client here that can render the font properly. We’re assuming at this point that it may be related to a language pack that has been installed…but it is speculation at this point and does not explain why M$ Word can render it.
To get around the issue, we have added an action to the mail template that changes all fonts in the email to defaults:
@Command([EditDocument]; 1);
@Command([EditGotoField];“Body”);
@Command([EditSelectAll]);
@Command([TextNormal]);
@Command([TextSetFontSize]; “10”);
@Command([TextSetFontFace]; “Default Sans Serif”);
@Command([FileSave]);
@Command([EditDocument]; 0)
Will keep you updated if we figure it out.
-Nick