Hi
We have a problem with a mailin database after we upgraded it from a version 4 design to version 6 design. When some users, not all, try to forward mail from it, they get the errormessage “Server error: file does not exist”.
Anyone know what this might be? I assume that ‘file’ referrs to the users mailfile, rather than the mailin db?
Thanks
Henrik Løvfold
Subject: Errormsg when forwarding
Go to the users desktopopen the location bar on the bottom right of the client window
Click Edit Current
Go to the fourth tab which is called mail
Check the name of the server and the file path / name of the mail file.
Open the mail DB properties from the mail DB and see if the mail file names match. The admin may have slightly changed a name, the file name has changed or possibly there is a different ending the the file name where .ns4, .ns6 or similar extentions have been used in the past and are now different.
Failing that remove the bookmarks from the side bar and also from the workspace and rebook mark both of them. It is sometimes that a rpelica ID or some universal id etc has altered and the system is caching or using the old rpelica ids.
HTH,
Shane