Error with Mac installer for 8.5 public beta 1

I have 10.5.3 and I had the January 08 Mac Notes 8.5 beta installed and it worked fine. I uninstalled it with the provided uninstaller so that I could install 8.5 public beta 1.

When running the new 8.5 public beta 1 installer, I get an error “The provisioning operation failed unexpectedly while processing the request” and the installation fails.

Logs and screenshot below. Has anyone successfully installed on the Mac?

30/05/08 8:24:10 PM Installer[813] @(#)PROGRAM:Install PROJECT:Install-384

30/05/08 8:24:10 PM Installer[813] @(#)PROGRAM:Installer PROJECT:Installer-281

30/05/08 8:24:10 PM Installer[813] Hardware: MacBookPro2,2 @ 2.33 GHz (x 2), 2048 MB RAM

30/05/08 8:24:10 PM Installer[813] Running OS Build: Mac OS X 10.5.3 (9D34)

30/05/08 8:24:10 PM Installer[813] Notes 8 for Mac Installation Log

30/05/08 8:24:10 PM Installer[813] Opened from: /Users/peter/Desktop/Lotus Notes Installer.mpkg

30/05/08 8:24:14 PM Installer[813] Package Authoring Warning: Lotus Notes Installer.mpkg authorization level is NoAuthorization but was promoted to RootAuthorization for compatibility, ensure authorization level is sufficient to install.

30/05/08 8:24:14 PM Installer[813] Package Authoring Warning: Lotus Notes Installer.pkg authorization level is AdminAuthorization but was promoted to RootAuthorization for compatibility, ensure authorization level is sufficient to install.

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] START INSTALLATIONCHECK SCRIPT

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] Arguments:

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] $1: the full path to the install package: /Users/peter/Desktop/Lotus Notes Installer.mpkg/Contents/Packages/Lotus Notes Installer.pkg

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] $2: the full path to the install destination: /

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] $3: the mountpoint of the destination volume: /

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] $4: the root directory for the current System folder: /

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] Environment variables:

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] $SCRIPT_NAME: InstallationCheck

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] Running the InstallationCheck scrips

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] InstallationCheck complete

30/05/08 8:24:14 PM installdb[821] Opened receipt database on ‘/’ with schema 17.

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] This is VolumeCheck script

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] $1: the full path to the installation package:/

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] $2: the full path to the installation destination:

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] $3: the mountpoint of the destination volume:

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] $4: the root directory for the current system folder:

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] Starting Volume check script

30/05/08 8:24:14 PM [0x0-0x4b04b].com.apple.installer[813] Checking Volume:

30/05/08 8:24:15 PM [0x0-0x4b04b].com.apple.installer[813] Current size is 19250

30/05/08 8:24:15 PM [0x0-0x4b04b].com.apple.installer[813] Current size is 19250

30/05/08 8:24:15 PM [0x0-0x4b04b].com.apple.installer[813] check /var/tmp/patchkit.ini

30/05/08 8:24:15 PM [0x0-0x4b04b].com.apple.installer[813] Volume Check for / success

30/05/08 8:24:19 PM Installer[813] <ZeroSliderSplitView: 0x3ad4b790>: the delegate <TargetSelectPage: 0x3ad5f660> was sent -splitView:resizeSubviewsWithOldSize: and left the subview frames in an inconsistent state:

30/05/08 8:24:19 PM Installer[813] Split view bounds: {{0, 0}, {402, 104}}

30/05/08 8:24:19 PM Installer[813] Subview frame: {{0, 0}, {0, 32}}

30/05/08 8:24:19 PM Installer[813] Subview frame: {{0, 0}, {402, 104}}

30/05/08 8:24:19 PM Installer[813] The outer edges of the subview frames are supposed to line up with the split view’s bounds’ edges. NSSplitView is working around the problem, perhaps at the cost of more redrawing. (This message is only logged once per NSSplitView.)

30/05/08 8:24:19 PM Installer[813] numberOfRowsInTableView:0

30/05/08 8:24:23 PM Installer[813] numberOfRowsInTableView:0

30/05/08 8:24:23 PM Installer[813] pkgList Count: 2

30/05/08 8:24:23 PM Installer[813] numberOfRowsInTableView:2

30/05/08 8:24:25 PM Installer[813] instElement item num: 12

30/05/08 8:24:25 PM Installer[813] Update install.xml

30/05/08 8:24:26 PM Installer[813] Set default mail client as com.ibm.lotus.notes

30/05/08 8:24:34 PM Installer[813] ================================================================================

30/05/08 8:24:34 PM Installer[813] User picked Standard Install

30/05/08 8:24:34 PM Installer[813] Choices selected for installation:

30/05/08 8:24:34 PM Installer[813] Install: “Notes 8 for Mac”

30/05/08 8:24:34 PM Installer[813] Install: “Notes 8 for Mac”

30/05/08 8:24:34 PM Installer[813] Install: “Expeditor framework”

30/05/08 8:24:34 PM Installer[813] ================================================================================

30/05/08 8:24:34 PM installdb[829] Opened receipt database on ‘/’ with schema 17.

30/05/08 8:24:34 PM Installer[813] Preparing volume “Macintosh HD” for installation

30/05/08 8:24:34 PM Installer[813] Configuring volume “Macintosh HD”

30/05/08 8:24:35 PM Installer[813] Free space on “Macintosh HD”: 18.8 GB (20185542656 bytes).

30/05/08 8:24:35 PM Installer[813] Create temporary directory “/private/tmp/Lotus Notes Installer.mpkg.813jamLEU”

30/05/08 8:24:35 PM Installer[813] run preflight script for Notes 8 for Mac

30/05/08 8:24:35 PM runner[828] preflight[831]: This is preflight script

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: $1: the full path to the installation package:/Users/peter/Desktop/Lotus Notes Installer.mpkg/Contents/Packages/Lotus Notes Installer.pkg

30/05/08 8:24:35 PM runner[828] preflight[831]: $2: the full path to the installation destination:/Applications

30/05/08 8:24:35 PM runner[828] preflight[831]: $3: the mountpoint of the destination volume:/

30/05/08 8:24:35 PM runner[828] preflight[831]: $4: the root directory for the current system folder:/

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: Remove patch/hotfix from Receipt folder : /Library/Receipts

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: + C_app_name=Notes

30/05/08 8:24:35 PM runner[828] preflight[831]: + C_home_path=/Applications

30/05/08 8:24:35 PM runner[828] preflight[831]: + C_framwork_path=Contents/MacOS

30/05/08 8:24:35 PM runner[828] preflight[831]: + P_xul_path=‘/Users/peter/Desktop/Lotus Notes Installer.mpkg/Contents/Packages/Lotus Notes Installer.pkg/Contents/Resources/install_customization.properties’

30/05/08 8:24:35 PM runner[828] preflight[831]: + main

30/05/08 8:24:35 PM runner[828] preflight[831]: + N_split

30/05/08 8:24:35 PM runner[828] preflight[831]: + C_volume=Volumes

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: ++ grep /

30/05/08 8:24:35 PM runner[828] preflight[831]: ++ echo /Applications

30/05/08 8:24:35 PM runner[828] preflight[831]: ++ cut -d / -f2

30/05/08 8:24:35 PM runner[828] preflight[831]: + Arg_part1=Applications

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: ++ echo /Applications

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: ++ grep /

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: ++ cut -d / -f3

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: + Arg_part2=

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo ‘rr:: Applications’

30/05/08 8:24:35 PM runner[828] preflight[831]: rr:: Applications

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo 'rr:: ’

30/05/08 8:24:35 PM runner[828] preflight[831]: rr::

30/05/08 8:24:35 PM runner[828] preflight[831]: + install_volume=

30/05/08 8:24:35 PM runner[828] preflight[831]: + ‘[’ Applications == Volumes ‘]’

30/05/08 8:24:35 PM runner[828] preflight[831]: + W_tmp_config_f

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: + temp_fp=/tmp/xpd.config

30/05/08 8:24:35 PM runner[828] preflight[831]: + rm -f /tmp/xpd.config

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: + N_con_argA1=pathToRcplauncher=

30/05/08 8:24:35 PM runner[828] preflight[831]: + V_con_argA1=/Applications/Notes.app/Contents/MacOS/rcp/rcplauncher

30/05/08 8:24:35 PM runner[828] preflight[831]: + line_A1=pathToRcplauncher=/Applications/Notes.app/Contents/MacOS/rcp/rcplauncher

30/05/08 8:24:35 PM runner[828] preflight[831]: + N_con_argA2=productName=

30/05/08 8:24:35 PM runner[828] preflight[831]: + V_con_argA2=Notes

30/05/08 8:24:35 PM runner[828] preflight[831]: + line_A2=productName=Notes

30/05/08 8:24:35 PM runner[828] preflight[831]: + N_con_argA3=pathToRcpHome=

30/05/08 8:24:35 PM runner[828] preflight[831]: + V_con_argA3=/Applications/Notes.app/Contents/MacOS/rcp

30/05/08 8:24:35 PM runner[828] preflight[831]: + line_A3=pathToRcpHome=/Applications/Notes.app/Contents/MacOS/rcp

30/05/08 8:24:35 PM runner[828] preflight[831]: + N_con_argA4=newInstallLocation=

30/05/08 8:24:35 PM runner[828] preflight[831]: + V_con_argA4=/Applications/Notes.app/Contents/MacOS

30/05/08 8:24:35 PM runner[828] preflight[831]: + line_A4=newInstallLocation=/Applications/Notes.app/Contents/MacOS

30/05/08 8:24:35 PM runner[828] preflight[831]: + N_con_argA7=pathToProduct=

30/05/08 8:24:35 PM runner[828] preflight[831]: + V_con_argA7=/Applications/Notes.app

30/05/08 8:24:35 PM runner[828] preflight[831]: + line_A7=pathToProduct=/Applications/Notes.app

30/05/08 8:24:35 PM runner[828] preflight[831]: + N_con_argA8=xul_path=

30/05/08 8:24:35 PM runner[828] preflight[831]: + V_con_argA8=‘/Users/peter/Desktop/Lotus Notes Installer.mpkg/Contents/Packages/Lotus Notes Installer.pkg/Contents/Resources/install_customization.properties’

30/05/08 8:24:35 PM runner[828] preflight[831]: + line_A8=‘xul_path=/Users/peter/Desktop/Lotus Notes Installer.mpkg/Contents/Packages/Lotus Notes Installer.pkg/Contents/Resources/install_customization.properties’

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo pathToRcplauncher=/Applications/Notes.app/Contents/MacOS/rcp/rcplauncher

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo productName=Notes

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo pathToRcpHome=/Applications/Notes.app/Contents/MacOS/rcp

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo newInstallLocation=/Applications/Notes.app/Contents/MacOS

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo pathToProduct=/Applications/Notes.app

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo ‘xul_path=/Users/peter/Desktop/Lotus Notes Installer.mpkg/Contents/Packages/Lotus Notes Installer.pkg/Contents/Resources/install_customization.properties’

30/05/08 8:24:35 PM runner[828] preflight[831]: + link_tmp

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo ‘************************\n’

30/05/08 8:24:35 PM runner[828] preflight[831]: ************************\n

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo /Applications/Notes.app/Contents/MacOS

30/05/08 8:24:35 PM runner[828] preflight[831]: /Applications/Notes.app/Contents/MacOS

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo 'get install volume ’

30/05/08 8:24:35 PM runner[828] preflight[831]: get install volume

30/05/08 8:24:35 PM runner[828] preflight[831]: + echo ‘************************\n’

30/05/08 8:24:35 PM runner[828] preflight[831]: ************************\n

30/05/08 8:24:35 PM runner[828] preflight[831]: + mkdir /tmp

30/05/08 8:24:35 PM runner[828] preflight[831]: mkdir: /tmp: File exists

30/05/08 8:24:35 PM runner[828] preflight[831]: + rm -rf /tmp/xpdinstall

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: + mkdir /tmp/xpdinstall

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM runner[828] preflight[831]: + ln -s /Applications/Notes.app/Contents/MacOS /tmp/xpdinstall/xpdcore

30/05/08 8:24:35 PM runner[828] preflight[831]: + chmod -R 777 /tmp/xpdinstall

30/05/08 8:24:35 PM runner[828] preflight[831]: + chmod 777 /tmp/xpd.config

30/05/08 8:24:35 PM runner[828] preflight[831]:

30/05/08 8:24:35 PM Installer[813] run preflight script for Expeditor framework

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.704 preflight[850:613] begin to update configuration

30/05/08 8:24:35 PM runner[828] preflight[850]:

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.705 preflight[850:613] begin to merge install_customization.properties to configuration

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.706 preflight[850:613] begin to merge properties file /tmp/xpd.config with /Users/peter/Desktop/Lotus Notes Installer.mpkg/Contents/Packages/Lotus Notes Installer.pkg/Contents/Resources/install_customization.properties

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.706 preflight[850:613] get value for key UPDATESITELIST

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.707 preflight[850:613] get value true for key allowMultiInstance

30/05/08 8:24:35 PM runner[828] preflight[850]:

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.707 preflight[850:613] get value ${package}/Contents/deploy/plugin_customization.ini for key pluginCustomizationLocation

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.707 preflight[850:613] get value /tmp/notes/install.xml for key manifestLocationOverride

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.708 preflight[850:613] get value ${HOME}/Library/Application Support/Lotus Notes Data/Expeditor for key RCPDATA

30/05/08 8:24:35 PM runner[828] preflight[850]:

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.709 preflight[850:613] get value ${package}/Contents/deploy/install.xml for key manifestLocation

30/05/08 8:24:35 PM runner[828] preflight[850]:

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.711 preflight[850:613] get product install location /Applications/Notes.app

30/05/08 8:24:35 PM runner[828] preflight[850]:

30/05/08 8:24:35 PM runner[828] preflight[850]: 2008-05-30 20:24:35.714 preflight[850:613] Beginning to clean install a new instance

30/05/08 8:24:35 PM runner[828] preflight[850]:

30/05/08 8:24:35 PM Installer[813] Assembling temporary receipt for Notes 8 for Mac

30/05/08 8:24:35 PM Installer[813] Processing Notes 8 for Mac:

30/05/08 8:24:35 PM Installer[813] Determining files to install

30/05/08 8:24:35 PM Installer[813] An exception was thrown from the install queue while running IFInstallElement. NSInvalidArgumentException. *** -[NSFileManager fileSystemRepresentationWithPath:]: nil or empty path argument.

30/05/08 8:24:35 PM Installer[813] Install failed: The Installer encountered an unknown error that failed the install. Contact the software manufacturer for assistance.

30/05/08 8:24:36 PM Installer[813] get workspace location in /Users/peter/Library/Application Support/Lotus Notes Data/Expeditor/Applications

30/05/08 8:24:36 PM Installer[813] resultCode = -1

30/05/08 8:24:36 PM Installer[813] The Installer encountered an unknown error that failed the install. Contact the software manufacturer for assistance.

30/05/08 8:24:39 PM Installer[813] get workspace location in /Users/peter/Library/Application Support/Lotus Notes Data/Expeditor/Applications

30/05/08 8:24:39 PM Installer[813] fail to remove configuration file

30/05/08 8:24:39 PM Installer[813] IFDInstallController 72CF00 state = 7

30/05/08 8:24:39 PM Installer[813] Displaying ‘Install Failed’ UI.

30/05/08 8:24:39 PM Installer[813] ‘Install Failed’ UI displayed message:‘The Installer encountered an unknown error that failed the install. Contact the software manufacturer for assistance.’.

30/05/08 8:24:45 PM Installer[813] get workspace location in /Users/peter/Library/Application Support/Lotus Notes Data/Expeditor/Applications

30/05/08 8:24:45 PM Installer[813] fail to remove configuration file

30/05/08 8:24:45 PM Installer[813] IFDInstallController 72CF00 state = 7

30/05/08 8:24:45 PM Installer[813] Displaying ‘Install Failed’ UI.

30/05/08 8:24:45 PM Installer[813] ‘Install Failed’ UI displayed message:‘The Installer encountered an unknown error that failed the install. Contact the software manufacturer for assistance.’.

Subject: Moved to nd85forum

Subject: I’ve seen this, too

My console report may not be identical to yours, but the results of the install were. See my message of June 2, 2008 for details of the failure during the install.

Turtle