Error with HTML mail

On receiving, opening and closing HTML mail some users receive the message “not authorised to perform…” when they try to open another email. All they can do is close Notes and then go back in and all is fine until another HTML mail comes along. Any ideas?

Subject: Error with HTML mail

Can you post the full error message?

Is the second email an html note?

Shawn

Subject: Error with HTML mail

For me the problem was the McAfee antivirus. Remove these lines from the notes.ini :AddInMenus=NCMenu

EXTMGR_ADDINS=NCExtMgr

Best regards,

Pascal.

Subject: Error with HTML mail

Are you using McAfee Anti Virus?