Error while installing with SmartUpgrade "Partial Installation and Setup Occurred"

When upgrading certain clients to 8.5 via SmartUpgrade (either 6.54 or 7.02 clients) I sometimes get the following error:

Partial Installation and Setup occurred.

Below are details about the features that failed to setup.

Unable to complete action for feature “Notes Feed Reader feature” due to errors.

Internal Error. Unable to rename

Then the ridiculously long file name that it can’t rename to .jar

Unexpected results have occurred during the provisioning operation.

For additional information, please refer to the logs

And the logs just say that the installer couldn’t rename several files. So that part of the installation failed. Sometimes Notes starts, sometimes it doesn’t. But the failures can’t happen, and it’s killing me. Please help!

Subject: Open a PMR with Lotus Support

I’m sure they’ll be asking for the LotusInstall.log from each of the Notes Clients that is had the failure… Not a Smart Upgrade issue but most likely an issue with the Notes Client Installer…

jpaganet@us.ibm.com