Error updating local id file: The public keys specified in the Name Change Request do not match those specified int he new certificate

I’ve been getting this error on one of our SMTP servers for quite soem time and I think it’s interferring with our virus software updates as those databases are signed by the servers ID. Has anyone seen this before?

Subject: Error updating local id file: The public keys specified in the Name Change Request do not match those specified int he new certificate

I am guessing that this has to do with an ID that has requested a name change…

Does it give the name of the id file or a user that requested the change?

If you can get a copy of the public key for that ID, compare it to the Person document, and if they are different, paste it in the Certificates > Notes Certificates field, that should fix the problem…

The reason I am guessing it is a user is that “Name Change Request”…

I am not a Notes Administrator, nor do I play one on TV…

Hope this helps.

Dan