Error sending mail for users in secondary NAB

HCL Domino Domino Forum
1

I have users set up in a secondary address book, using DA. These users don’t have a mail file but are set up as using other Internet mail, and their email address is specified (and valid).

When an agent tries to send an email out to users (using their short names), I get this error:

Recipient’s Domino Directory entry does not specify a valid Notes mail file

I also have a few users in my main NAB that are set up that way, but it works OK for them.

Any hints on what could be the problem?

Thanks a lot,

Ben from Montreal (Dev, not admin :slight_smile:

2

Subject: Any Update On This?

I am also seeing this same behavior. Is there any update on this issue?

A little information about our environment. Our mail server is running 8.5.2 Fix Pack 2.

We generate the Person Documents in the secondary directory via code. We set the following fields:

Form = “Person”

Type = “Person”

FirstName

MiddleInitial

LastName

MailSystem = “5”

InternetAddress

FullName

HTTPPassword

HTTPPasswordForceChange = “1”

$SecurePassword = “1”

And then we do a ComputeWithForm(False, False).

Should we be setting some of the other field(s) on the Person document?

Thanks.

3

Subject: Solution

After talking with a consultant at TeamCentric, he pointed out that we weren’t setting the MailAddress field on the document, which is the Forwarding Address line on the Person document.

After updating those values, the message was sent successfully.