Lotus Notes 8.5 on MacOSX (MacBookPro) crashes everytime on start with the following error message:
/Library/QuickTime/AviImporter-r7 (ppc).component/Contents/MacOS/AviImporter: mach-o, but wrong architecture
Notes(3064,0xa05a4720) malloc: *** error for object 0xc7046a7f: Non-aligned pointer being freed
*** set a breakpoint in malloc_error_break to debug
Notes(3064,0xa05a4720) malloc: *** error for object 0xffffffff: Non-aligned pointer being freed
*** set a breakpoint in malloc_error_break to debug
Notes(3064,0xa05a4720) malloc: *** error for object 0xffffffff: Non-aligned pointer being freed
*** set a breakpoint in malloc_error_break to debug
It’s vanilla installation, no previous version was installed on this system. Any tips ?
Subject: Hmm…
The MBP has got an intel architecture. The reference to PPC shows old software. You or software you installed moved that piece of old software into your system. Mine (MPB, 10.5.7) shows no AVIImporter:
on that path (in that folder)
Just copy the AviImporter-r7 (ppc).component to the desktop and try again.
The issue should occur with any software referencing this component from Quicktime.
Subject: Nope, didn’t work
Hi,
nope, it didn’t help, I’ve copied “AviImporter-r7 (ppc).component” to Desktop, but the same error message:
Notes(4426,0xa05a4720) malloc: *** error for object 0xc70463e3: Non-aligned pointer being freed
*** set a breakpoint in malloc_error_break to debug
Notes(4426,0xa05a4720) malloc: *** error for object 0xffffffff: Non-aligned pointer being freed
*** set a breakpoint in malloc_error_break to debug
Notes(4426,0xa05a4720) malloc: *** error for object 0xffffffff: Non-aligned pointer being freed
*** set a breakpoint in malloc_error_break to debug
krion$ 2009-06-07 14:35:25.626 Notes[4431:10b] Can’t open input server /Library/InputManagers/IChatICQFixSource
Subject: OS Issue
This looks like an OS issue … try reinstalling Quicktime
Subject: Any Application Enhancer modules installed?
The malloc errors occur normally and are not indicative of any serious problem.
Do you have any haxies installed? Haxies that use APE are known to be incompatible with Notes Standard (the Eclipse version) and will prevent it from launching. You can either run Notes Basic or remove the APE software.
Look under /System/Library/SystemConfiguration for something called ApplicationEnhancer.bundle. If it exists, you can remove it in order to run Notes Standard. If you would rather keep your haxie(s), you can try running Basic… you can do this even if you installed the Standard version by adding UseBasicNotes=1 to your Notes Preferences file (under /Library/Preferences).
If you don’t have APE installed, we’ll have to investigate further. You can still try running Basic anyway, so we get another data point.
Subject: Yes, now it works
OK, removing APE did the trick, now it starts and works as expected. Thanks a lot!