Error Opening iNotes

I have been using iNotes with r5 and now with r6 with no problems. This morning suddenly we can no longer open a mail file with the iNotes design. Either replacing a r6 iNotes or r5 iNotes design. I replaced the design back to the non iNotes design and everything works fine.

I get a line and a little box in the upper right hand corner, like iNotes is trying to open but that’s it.

Any ideas?

Thanks for any help!!!

Subject: Error Opening iNotes

No answer here. I’ve run into the same problem on an initial install. We’re just testing it and have 2 mail files that came up perfectly, and one that displays just as you describe. Let’s hope someone pays attention and helps us out!

Subject: Error Opening iNotes

I had a similar problem that was related to the ACL settings.

I have the following entries:

Default - No Access

Read Public Document = checked

Write Public Document = checked

Anonymous - Unspecified - No Access

Read Public Document = unchecked

Write Public Document = unchecked

Let me know if it works for you!

Subject: RE: Error Opening iNotes

Thanks for the info Gary!

Turns out that two of my users (who were having this issue) altered their ACL. I reset the two entries, default & anonymous back to the normal setting and it resolved the problem.

Thanks again!

~John