I have been using iNotes with r5 and now with r6 with no problems. This morning suddenly we can no longer open a mail file with the iNotes design. Either replacing a r6 iNotes or r5 iNotes design. I replaced the design back to the non iNotes design and everything works fine.
I get a line and a little box in the upper right hand corner, like iNotes is trying to open but that’s it.
Any ideas?
Thanks for any help!!!
Subject: Error Opening iNotes
No answer here. I’ve run into the same problem on an initial install. We’re just testing it and have 2 mail files that came up perfectly, and one that displays just as you describe. Let’s hope someone pays attention and helps us out!
Subject: Error Opening iNotes
I had a similar problem that was related to the ACL settings.
I have the following entries:
Default - No Access
Read Public Document = checked
Write Public Document = checked
Anonymous - Unspecified - No Access
Read Public Document = unchecked
Write Public Document = unchecked
Let me know if it works for you!
Subject: RE: Error Opening iNotes
Thanks for the info Gary!
Turns out that two of my users (who were having this issue) altered their ACL. I reset the two entries, default & anonymous back to the normal setting and it resolved the problem.
Thanks again!
~John