Error in command - [SendInstantMessage]

hcl-bot · August 20, 2014, 2:10am

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Subject: error in command - [SendInstantMessage]

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Error Message

Platform: Windows

Release: 8.5.3

Reproducible: Unknown

Hi All,

I am getting the following error while using the @command([SendInstantMessage];user name).

“user not found the the instant messaging community’s directory”

I am getting the error in some of the systems. In some systems its work fine. Please help me to solve this issue.

Thanks

hcl-bot · August 20, 2014, 8:44am

Subject: What’s the format of the user name you’re sending?

hcl-bot · August 21, 2014, 1:57am

Subject: RE: What’s the format of the user name you’re sending?

I tried all 3 formats.

hcl-bot · August 21, 2014, 10:50am

Subject: Yeah that doesn’t really help

Sorry can’t help you.

hcl-bot · August 21, 2014, 11:52pm

Subject: RE: Yeah that doesn’t really help

HI,

It seems that its the issue with the server communities. but didn’t find the solution.

File->Preferences->sametime->server communities

Thanks

hcl-bot · August 22, 2014, 3:10am

Subject: RE: Yeah that doesn’t really help

Hi Carl,

Could you please let me know how can i integrate sametime with Lotus Notes in mail file so that if any user is login on sametime the green online symbol is visible before the email.