I currently am having a problem with an email account. We are using the template, mail 6.0, but when you try and scroll in the inbox using the web, it gives the error.
Subject: Error fetching mail file Tech Note
SolutionThe problem is caused when the DisplayCopyTo_Icon field is set to a value of “1”.
The issue occurs with the iNotes5.ntf and iNotes60.ntf mail templates. The issue was resolved in Domino 6.0.2 and higher using the iNotes6.ntf mail template.
Mail rules are a feature of Notes Client. While some mail rules may function properly in iNotes Web Access, they are not designed for use in iNotes Web Access and are not a native feature. Problems such as the one stated in this technote regarding the ‘Send Copy To’ mail rule may occur.
Workaround:
The ‘Send Copy To’ mail rule populates the DisplayCopyTo_Icon field with a value of “1”. To fix the documents that have been affected by the mail rule, run an agent to either remove the field from the document, or change the value to “”.
FIELD DisplayCopyTo_Icon := @DeleteField;
or
FIELD DisplayCopyTo_Icon := “”;
To identify the documents to be fixed (that is, the documents that the rule acted on), one option is to isolate them by creating a view which uses a selection formula to populate it only with documents that contain the field above (for example, @IsAvailable(DisplayCopyTo_Icon)).