Error (4000): Notes error: The remote server is not a known TCP/IP host

HCL Domino Domino Forum
1

Dear All,

I get a problem on out of office agent. When I try to start it and run it on schedule. It is no responding.

I check the log on designer, it show this error message

“Error (4000): Notes error: The remote server is not a known TCP/IP host.”

But I run it on the designer. It can send out the out of office message and no error message

Our server is upgraded from verson 4.6.7a. All the database templates are StdR6Mail & those ODS version are 43, and I have also enabled the runtime security level to 2 - Allow restricted operations on the template before we replaced the database design.

I don’t know what’s wrong on out of office agent and how to fix it.

Can someone pls help?

Thanks you in advance

2

Subject: Sounds like a DNS problem. Start a cmd prompt on the server and try to ping the “common” name of the server.

If can’t find either fix the DNS or add an entry into the local Hosts file for the CN of the server.